Small businesses are often competing agaisnt many other small businesses and larger ones too. Their competitive edge must come from a combination of efficiency and underbidding. To do this, small businesses must ensure they have the lowest costs possible and the most productive systems in place. For this reason, many small businesses are choosing to switch from using traditional phone systems to small business VoIP service provider.

Small business VoIP, hosted PBX differs from traditional phone systems in that is uses the internet to make calls, instead of using traditional telephone lines. The customization is endless with VoIP systems because companies can pick and choose which features they do or do not want. Small business VoIP is a lot cheaper than a traditional system, in fact it might be up to 50 to 80 percent cheaper.

Small business VoIP systems are cheaper and also offer many features unmatched by traditional phone systems. Some of these include Microsoft Outlook integration, which allows clients to make calls with the click of a mouse; “follow me” options, which allows calls to be forwarded multiple times to a specified sequence of numbers; and voicemail transcription, which sends a transcription, as well as the original audio message, in an email.

For all these features, most small business VoIP service providers only charge a flat rate. This means that the business pays for only the features it uses, regardless of frequency. Many small businesses discover that their communications become much more efficient, their staff is much more productive and their costs are overall decreased with the intelligent features that a business VoIP service provides.

Who doesn’t like getting more for less? Small business VoIP systems allow small businesses to be able to compete with larger ones by improving communications and reducing costs. Reduce your costs and looking into a small business VoIP, hosted PBX system today!