In 2009, many businesses around the nation made the switch to VoIP service.  VoIP was touted as one of the fastest growing industries of 2009; VoIP’s popularity is increasing exponentially. However, VoIP may not always be the solution though so make sure you do your research!  Always have a budget in mind before going on the hunt for providers. You do not want your VoIP to cost you money or force your hand into a contract.Some VoIP service providers will only allow for sign up with a contract, while others like Vocalocity and Nextiva have no bindings.  Make sure to look into this because being locked into a contract can be harmful if the business model of VoIP ends up not working for you.Some contracts have shady or unreasonable termination agreements, so ensure that you understand them.Most companies who enforce a term limit will charge you for premature termination. Some companies enforce a minimum contract term of a year, for example so make to enquire about this type of contract before choosing your VoIP provider.
A question to consider before choosing VoIP is will it make your company more efficient.  If you are a service type of company you need to anticipate how the change will affect your customers.  
Power Source is yet another issue that one must consider when thinking about VoIP.VoIP necessitates you to plug in your modem, router, ATA or other VoIP hardware for it to work - not like PSTN phones. If the power goes out, your phones will go out as well.  Those in really stormy areas might not want to use VoIP if they are constantly experiencing power outages. 
Review the basic logistics of VoIP and then if this will work for you, if still think VoIP is a good solution for you business, you next need to consider which VoIP provider will offer you the best customer service.Poor customer service reviews indicate that you should not go with this provider.You do not want to have any problems in your business.  But worse than that is a problem with no solution.You want your VoIP provider to be client friendly so you do not have to deal with obtrusive customer service reps5.  Read online reviews, or ask around; it will be pretty easy to figure out which companies are better than others.  
VoIP can offer some great solutions for you.Picking and choosing VoIP features is the fun part!The features you pick is up to you but generally VoIP will allow you to have fax, voicemail, conference calling, automated messaging, call routing, click to call, and much more!It could be time to switch to a VoIP solution after consideration of the questions above!